IT Services

IT Services That Scale With Your Business, Not Against It

From monitoring and support through to full cyber security and disaster recovery. Pick what you need now, add more as you grow. No lock-in, no bloat, no surprises.

Overview

One Provider.
Every Layer Covered.

Most businesses cobble together IT from three or four different suppliers. One for support, one for security, one for email, one for backups. None of them talk to each other, and when something goes wrong, they all point fingers.

We do it differently. Every service we offer is designed to work together as a single, managed stack. One team monitors it, one team fixes it, one number to call. Whether you need basic monitoring or full-blown security operations, it all comes from us.

What We Offer

Services Built for Modern SMEs

IT Support & Monitoring

The foundation everything else sits on.

We monitor your devices 24/7, patch them automatically, and fix problems before your staff even notice. When something does need human attention, you get fast remote support and same-day on-site response within our one-hour radius.

This isn't break-fix. We don't wait for your server to crash and then charge you to rescue it. We watch everything in real time and act the moment something looks wrong.

What's included:
24/7 device monitoring and alerting
Automated patching and updates
Remote support (phone, chat, remote access)
Same-day on-site support in Bolton, Bury & surrounding areas
Monthly health reports
Dedicated account manager (it's Jay)
Best for: Any business that wants their IT looked after properly without hiring an in-house team.
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Cyber Security

Layered protection from endpoint to inbox.

Cyber attacks don't discriminate by company size. Ransomware, phishing, credential theft: they hit SMEs harder because SMEs have fewer defences. We fix that with two specialist frameworks:

Cyberfend – Identity & cloud defence (EDR, email filtering, DNS & cloud policies).
Cybertect – Business continuity, cloud backup, disaster recovery & 24/7 SOC threat hunting.

What's included (varies by tier):
SentinelOne EDR (next-gen antivirus + AI threat response)
Mail filtering and anti-phishing
DNS web protection & 24/7 SOC monitoring
Cloud backup for Microsoft 365 and on-premise systems
Disaster recovery with rapid spin-up
Best for: Businesses handling sensitive data or regulated industries.
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Microsoft 365 & Google Workspace

Supplied, secured, backed up, and managed.

We configure your tenant properly from day one: conditional access, MFA, security baselines, permission structures. Then we manage it ongoing so nothing drifts out of compliance.

Most businesses have Microsoft 365 set up wrong. Default settings, no backup, global admin accounts with no MFA. We fix all of that and keep it fixed.

What's included:
Licence supply and management
Tenant security hardening (conditional access, MFA)
User onboarding and offboarding
Shared mailbox, distribution list, and Teams management
Cloud-to-cloud backup of mailboxes, OneDrive, and SharePoint
Best for: Any business running M365/Workspace without internal IT.
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Business Continuity & Backup

When disaster strikes, your business keeps running.

Backup isn't glamorous, but it's the difference between a bad day and a company-ending event. We back up your servers, workstations, and cloud data to encrypted offsite storage.

If something catastrophic happens, we spin up your systems in the cloud within minutes. Not hours. Not days. Minutes.

What's included:
Cloud backup for servers, workstations, and laptops
Microsoft 365 backup (Exchange, OneDrive, SharePoint, Teams)
Encrypted offsite storage with 28-day retention
Rapid cloud spin-up for disaster recovery & quarterly restore testing
Best for: Businesses that can't afford downtime.
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Security Awareness Training

Turn your biggest vulnerability into your first line of defence.

Your staff click things they shouldn't. It's not their fault: phishing emails are convincing now. We run ongoing simulated phishing campaigns, micro-training modules, and dark web monitoring to keep your team sharp.

This isn't a one-off annual presentation that everyone zones out of. It's continuous, automated, and actually changes behaviour.

What's included:
Simulated phishing campaigns (monthly)
Micro-training modules delivered automatically
Dark web monitoring for compromised credentials
Security policy management and monthly reports
Best for: Every business with email.
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Managed Network Monitoring

Eyes on your infrastructure, not just your endpoints.

If you've got on-premise kit (switches, firewalls, access points, printers, CCTV), we monitor the lot. Real-time alerts when something drops, performance degradation, firmware updates, topology mapping.

What's included:
Real-time monitoring of all network devices
Automated alerts for outages and performance issues
Network topology mapping & firmware update management
Monthly infrastructure health reports
Best for: Businesses with on-premise servers, switches, or firewalls.
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Simple Tiers

Simple Tiers, No Hidden Costs

We don't do bespoke quotes that take three weeks and a PowerPoint. Our services are built into clear tiers so you know exactly what you're getting and what it costs. All tiers include a dedicated account manager, monthly reporting, and onboarding within days.

Ready to Work With an IT Company That Actually Gives a Damn?

Book a free IT review and we'll show you exactly where your current setup is costing you money, leaving you exposed, or slowing your team down. No obligation, no hard sell.

IT Review Consultation