Switches, firewalls, access points, printers, CCTV, UPS units: if it's on your network, we monitor it. Real-time alerts when something drops. No more finding out from your team that the internet's been down for an hour.
Most managed IT services monitor workstations and servers. Patch them, scan them, alert on them. That's good, but it's only half the picture.
What about the switch that's been dropping packets for three weeks? The access point running firmware from 2019? The firewall that's at 90% memory utilisation during peak hours? The UPS whose battery failed silently last month?
If you've got on-premise infrastructure, the network layer matters just as much as the devices connected to it. A failing switch can take out an entire floor. A misconfigured firewall can expose your entire network. We catch these problems before they become outages.
Every network device is polled continuously. We track uptime, response time, bandwidth utilisation, CPU/memory load, port status, and error rates. When something deviates from normal, we get an alert and investigate immediately.
Device goes offline? Alert. Port starts throwing errors? Alert. Bandwidth spikes unexpectedly? Alert. You don't need to notice problems. We notice them for you and act on them before your team is affected.
We maintain a live map of your entire network: what's connected, where, and how. Useful for troubleshooting, planning expansions, and onboarding new staff who need to understand the environment.
Outdated firmware is a security risk and a stability risk. We track firmware versions across all your network devices and schedule updates during maintenance windows. No more running three-year-old firmware on your edge firewall.
Every month you get a summary: device health, uptime statistics, any issues we identified and resolved, upcoming maintenance recommendations. Clear, jargon-free, and useful for planning.
We support any device that speaks SNMP, has an API, or responds to ICMP. If it's on your network, we can add it.
If your office has a server room, a comms cabinet, or anything more complex than a consumer router, you need network monitoring. Specifically, this is for businesses with on-premise servers, managed switches and VLANs, multiple access points, CCTV or environmental controls, or multi-site VPNs.
If you're purely cloud-based with no on-premise infrastructure, you probably don't need this. Our standard endpoint monitoring covers you. But if you've got physical kit that matters, this is essential.
Managed Network Monitoring is available as an add-on to any support tier. Flat monthly fee per site, regardless of how many devices we monitor.
Includes all monitoring, alerting, topology mapping, firmware management, and monthly reporting. No per-device charges, no hidden extras.
Get a QuoteBook a free review and we'll audit your network infrastructure. We'll identify what's there, what's at risk, and what should be monitored. Most businesses we review have at least one device running outdated firmware or operating near capacity without knowing it.