PRICING

Clear Pricing. No Lock-In. No Surprises.

Whether you're a solo founder who needs monitoring or a growing team that needs full cyber security and disaster recovery, we have a tier that fits. All monthly rolling. Cancel anytime.

How Our Pricing Works

Every business is different, so our pricing is per-device (workstations, servers, laptops) rather than a flat fee. The more devices you have, the more predictable your costs. All tiers include 24/7 monitoring, a dedicated account manager, monthly reporting, and onboarding within days.

Need something tailored? We build bespoke packages too. No three-week wait, no 40-page proposal. Just a clear conversation about what you need.

Our Service Tiers

The Foundation

Monitoring + pay-as-you-go support. For businesses that want their systems watched 24/7 but only need hands-on help occasionally.

  • 24/7 device monitoring & alerting
  • Automated patching & updates
  • Managed Windows Defender
  • Monthly health reports
  • Dedicated account manager

Remote: £75/hr · On-site: £150/hr

Best for: Solopreneurs and small teams wanting peace of mind without a big monthly commitment.

Proactive Security

Everything in Essential, plus proper antivirus, web protection, and pooled support hours included each month.

  • Managed antivirus (beyond Defender)
  • DNS web protection & content filtering
  • 2 hrs pooled support per month

After pooled hours: Remote £75/hr · On-site £125/hr

Best for: Growing teams wanting proactive security without thinking about it.

Full Security Stack

Enterprise-grade EDR, email security, M365 backup, and unlimited remote support. No surprise invoices for a quick call.

  • Next-gen EDR
  • Advanced email filtering & anti-phishing
  • Microsoft 365 backup
  • Unlimited remote support
  • 1 hr on-site included per month

On-site after included hour: £125/hr

Best for: Businesses handling sensitive data or regulated industries.

The Full Package

Everything in Cyberfend plus a dedicated 24/7 security operations centre watching your environment around the clock.

  • 24/7 SOC monitoring, XDR & threat hunting
  • Unlimited remote support
  • 5 hrs on-site included per month

On-site after included hours: £125/hr

Best for: Businesses that can't afford downtime or handle personal data under GDPR.

Add-Ons & Extras

Not everything fits neatly into a tier. These can be added to any package:

Security Operations (MDR/XDR)

24/7 SOC monitoring, threat hunting, XDR, and incident handling. Baked into Cybertect, available as an add-on for Cyberfend clients.

Managed Network Monitoring

Real-time monitoring of on-premise infrastructure: switches, firewalls, access points, printers, CCTV.

Security Awareness & Phishing Training

Monthly simulated phishing, micro-training, dark web credential monitoring, and security policy management.

Managed Microsoft 365 Tenant

Full tenant management: licence optimisation, onboarding/offboarding, and compliance monitoring. For 10+ users.

Device Backup & Disaster Recovery

Cloud backup for servers, workstations, and laptops with rapid cloud spin-up. Available on any tier.

Cloud Security Policies

MFA enforcement, conditional access, and security baselines for your M365 tenant. Requires Premium licensing.

Productivity Bundles

M365 Business Basic or Google Workspace Starter free for 12 months on Cyberfend or above. Upgrade to Business Standard for £6/mo per user.

What's Priced Separately

Transparency means telling you what's extra, not hiding it:

We recommend and supply, but hardware costs are separate.

Office moves, new server builds, and network overhauls are quoted individually.

M365/Google licences are billed at RRP. We're a licensed reseller.

Travel beyond our one-hour radius is quoted per visit.

Pricing Questions

How much does it actually cost per month?

It depends on your device count and the tier you choose. A typical business with 10 workstations on Cyberfend pays significantly less than hiring even a part-time IT person. Book a free IT review and we'll give you an exact figure in plain English.

Can I mix tiers?

Yes. If your directors need Cyberfend but your warehouse PCs only need Essential, we can split it. You're not locked into one tier across the board.

Is there a minimum contract?

3 months, then monthly rolling with 30 days' notice. We need a few weeks to get you set up properly and show you the difference. After that, you stay because we're good, not because of a clause.

Do you charge for onboarding?

No. Onboarding is included. We get you set up within days, not weeks, and there's no setup fee.

What if I just need a one-off fix?

Absolutely. Pay-as-you-go at £75/hr remote or £150/hr on-site. No commitment needed.

Can I get a bespoke quote?

Yes. Our tiers cover most businesses, but if you need something tailored, we'll build it. Get in touch and we'll put something together quickly.

Not Sure Which Tier You Need?

Book a free IT review. We'll look at your current setup, your risk profile, and your budget, then recommend exactly what you need. No obligation, no hard sell, and you'll walk away knowing where you stand.

IT Review Consultation