Whether you're a solo founder who needs monitoring or a growing team that needs full cyber security and disaster recovery, we have a tier that fits. 3-month minimum, then monthly rolling with 30 days' notice.
Prices start from £9.99 per user, per primary device, per month. We bill per user and their primary device rather than a flat fee — if someone uses more than one device day-to-day, an additional device fee may apply. All tiers include 24/7 monitoring, a dedicated account manager, monthly reporting, and onboarding within days.
Need something tailored? We build bespoke packages too. No three-week wait, no 40-page proposal. Just a clear conversation about what you need.
Monitoring + pay-as-you-go support. For businesses that want their systems watched 24/7 but only need hands-on help occasionally.
Remote and on-site support billed at fixed hourly rates
Best for: Solopreneurs and small teams wanting peace of mind without a big monthly commitment.
Everything in Foundation, plus proper antivirus, web protection, and pooled support hours included each month.
Remote support (after your monthly allowance) and on-site support billed at additional fixed hourly rates
Best for: Growing teams wanting proactive security without thinking about it.
Enterprise-grade EDR, email security, M365 backup, and unlimited remote support. No surprise invoices for a quick call.
On-site support after your included hour billed at an additional fixed hourly rate
Best for: Businesses handling sensitive data or regulated industries.
Everything in Cyberfend plus a dedicated 24/7 security operations centre watching your environment around the clock.
On-site support after your included hours billed at an additional fixed hourly rate
Best for: Businesses that can't afford downtime or handle personal data under GDPR.
Not everything fits neatly into a tier. These can be added to any package:
24/7 SOC monitoring, threat hunting, XDR, and incident handling. Baked into Cybertect, available as an add-on for Cyberfend clients.
Real-time monitoring of on-premise infrastructure: switches, firewalls, access points, printers, CCTV.
Monthly simulated phishing, micro-training, dark web credential monitoring, and security policy management.
Full tenant management: licence optimisation, onboarding/offboarding, and compliance monitoring. For 10+ users.
Cloud backup for servers, workstations, and laptops with rapid cloud spin-up. Available on any tier.
MFA enforcement, conditional access, and security baselines for your M365 tenant. Requires Premium licensing.
Transparency means telling you what's extra, not hiding it:
We recommend and supply, but hardware costs are separate.
Office moves, new server builds, and network overhauls are quoted individually.
M365/Google licences are billed at RRP. We're a licensed reseller. Microsoft and Google licences can carry their own annual commitment terms, which we'll explain before you commit.
Additional travel expenses apply beyond one hour's travel and are quoted per visit.
It depends on your user and device count and the tier you choose. A typical business pays significantly less than hiring even a part-time IT person. Book a free IT review and we'll give you an exact figure in plain English.
Yes. If your directors need Cyberfend but your warehouse PCs only need Foundation, we can split it. You're not locked into one tier across the board.
3 months, then monthly rolling with 30 days' notice. We need a few weeks to get you set up properly and show you the difference. After that, you stay because we're good, not because of a clause.
No. Onboarding is included. We get you set up within days, not weeks, and there's no setup fee.
Absolutely. We offer pay-as-you-go remote and on-site support at fixed hourly rates. No commitment needed.
Yes. Our tiers cover most businesses, but if you need something tailored, we'll build it. Get in touch and we'll put something together quickly.
Book a free IT review. We'll look at your current setup, your risk profile, and your budget, then recommend exactly what you need. No obligation, no hard sell, and you'll walk away knowing where you stand.
