Your IT Support, Re-Tiered for 2026

We have rebuilt our service stack from the ground up. New monitoring, new endpoint protection, new email security, and a 24/7 security operations centre for the clients who need one. Here is what that means for you.

What's Different

We now run four clear tiers, each building on the one below. Every tier includes 24/7 monitoring, automated patching, a dedicated account manager, and monthly reporting. Pricing is per device (workstations, servers, laptops) rather than a flat fee.

Nothing changes on your account until you tell us to. Take your time, read through the options, and pick the tier that fits.

Our Service Tiers

£9.99/device/mo

The Foundation

Monitoring + pay-as-you-go support. For businesses that want their systems watched 24/7 but only need hands-on help occasionally.

  • 24/7 device monitoring & alerting
  • Automated patching & updates
  • Managed Windows Defender
  • Monthly health reports
  • Dedicated account manager

Remote: £75/hr · On-site: £150/hr

Best for: Solopreneurs and small teams wanting peace of mind without a big monthly commitment.

£19.99/device/mo

Proactive Security

Everything in Essential, plus proper antivirus, web protection, and pooled support hours included each month.

  • Managed antivirus (beyond Defender)
  • DNS web protection & content filtering
  • 2 hrs pooled support per month

After pooled hours: Remote £75/hr · On-site £125/hr

Best for: Growing teams wanting proactive security without thinking about it.

£35/device/mo

Full Security Stack

Enterprise-grade EDR, email security, M365 backup, and unlimited remote support. No surprise invoices for a quick call.

  • Next-gen EDR
  • Advanced email filtering & anti-phishing
  • Microsoft 365 backup
  • Unlimited remote support
  • 1 hr on-site included per month

On-site after included hour: £125/hr

Best for: Businesses handling sensitive data or regulated industries.

£45/device/mo

The Full Package

Everything in Cyberfend plus a dedicated 24/7 security operations centre watching your environment around the clock.

  • 24/7 SOC monitoring, XDR & threat hunting
  • Unlimited remote support
  • 5 hrs on-site included per month

On-site after included hours: £125/hr

Best for: Businesses that can't afford downtime or handle personal data under GDPR.

Add-Ons & Extras

Not everything fits neatly into a tier. These can be added to any package:

Security Operations (MDR/XDR)

24/7 SOC monitoring, threat hunting, XDR, and incident handling. Built into Cybertect. Available as an add-on: Cyberfend clients £5/endpoint, Advanced clients £10/endpoint.

Managed Network Monitoring

£50 /site/mo

Real-time monitoring of on-premise infrastructure: switches, firewalls, access points, printers, CCTV.

Security Awareness & Phishing Training

£4.99 /user/mo

Monthly simulated phishing, micro-training, dark web credential monitoring, and security policy management.

Managed Microsoft 365 Tenant

£65/mo (10+ users)

Full tenant management: licence optimisation, onboarding/offboarding, and compliance monitoring. For 10+ users.

Device Backup & Disaster Recovery

Price on application

Cloud backup for servers, workstations, and laptops with rapid cloud spin-up. Available on any tier.

Cloud Security Policies

£9.99 /user/mo

MFA enforcement, conditional access, and security baselines for your M365 tenant. Requires Premium licensing.

Productivity Bundles

From £6 /user/mo

M365 Business Basic or Google Workspace Starter free for 12 months on Cyberfend or above. Upgrade to Business Standard for £6/mo per user.

Ready to Choose?

Fill in the form below to register your preferred tier. We will confirm your exact monthly figure in writing before anything changes on your account.

Click below to open the plan selection form. It opens in a new tab so you can keep this page open for reference.

Open the Plan Selection Form →

Questions?

Call us on 01204 961212, WhatsApp 07414 218787, or email help@managedtech.uk. We are happy to talk through which tier makes sense for you.